Why the biggest-volume keyword is usually the worst one to chase

Tom McSherry
1 July 2026 · 8 min read
If you are choosing SEO keywords, search volume is the wrong number to start with. It tells you how many people search a term, but not whether they are worth anything to your business, and the tools that report it are unreliable at exactly the terms that matter most. A better way to prioritise keywords is by the value of the customer behind them, how ready that person is to buy, and how realistically you can rank. Volume is a supporting fact, never the deciding one.
What search volume actually is
Search volume is a keyword tool's estimate of how many times a term is searched each month. It is easy to measure and easy to sort by, which is exactly why it becomes the number people anchor to. Open Keyword Planner or any tool built on top of it, sort by volume, and you have got your keyword list - or so the thinking goes. The problem is that this single number quietly makes two big mistakes.
Why the tools over-state the big terms and miss the good ones
The first mistake is at the top of the list. Keyword tools routinely over-state broad head terms - the short, generic phrases - because they lump together every loosely related search. The second mistake is at the bottom. They under-state, or flat-out show zero for, the specific longtail and local terms that actually drive enquiries. A keyword that describes exactly what you do but reports "0 searches a month" can still bring you real work every month. That zero reflects where the tool stops measuring, not where demand stops.
So the list you get by sorting on volume is inflated at the top and blank in exactly the places where the good, winnable, high-intent keywords live.
The biggest keyword is usually the slowest to win
Even when a head term genuinely does have big demand, it is usually the worst place to start. The largest-volume terms are the most saturated - they are held by national brands, aggregators and directory sites that have been building authority for a decade. Chasing them is almost never the fastest route to a number one ranking that pays for itself. The specific, geographic and longtail variants - the ones with modest or missing reported volume - are usually the quicker, more meaningful wins.
A zero-volume keyword that describes exactly what you sell will out-earn a ten-thousand-a-month term that only brings tyre-kickers.
How to actually choose which keywords to chase
Instead of leading with volume, here is the lens worth applying to every candidate keyword:
- Estimated customer value - what is one customer won through this keyword actually worth, ideally over their whole relationship with you, not just the first sale?
- Commercial intent - is the person searching ready to hire or buy, or just reading around a topic?
- Your current position and how reachable the top is - a keyword you already rank number eleven for is a very different job to one you are nowhere on.
- Relevance to what you genuinely offer - there is no point ranking for something you do not really sell.
Once a page is live, there is an even better demand signal than estimated volume: the impressions in Google Search Console. Those show how often your page is actually being shown for a term - real demand for your site, not a generic industry estimate. It is the number I trust first.
A quick example
Say you are a physio in Christchurch. A tool might show "physio" at a huge national volume and "sports physio riccarton" at close to nothing. Lead with volume and you would pour months into a generic term you will probably never win, against every clinic in the country, for traffic that is mostly not even in your city. The near-zero local term, on the other hand, is searched by someone in your suburb who needs exactly what you do - and you can realistically rank for it in weeks. One of those keywords pays your rent. It is not the big one.
Where those keywords go once you have chosen them
Choosing the right keywords is only half of it - they also need to land on the right pages. The way I structure it is a simple pyramid. Your broadest main term sits on the homepage. The next tier down - the closely related variations, each a distinct service or intent - become your main service pages, and they double as the section headings on the homepage that link through to them. More specific terms, and suburb-level ones, become their own pages below that. Mapping this out before you write anything is what stops two of your pages quietly competing for the same term.
This is the same thinking behind putting a dollar value on each keyword, which is worth doing properly - but the first move is simply to stop letting the volume column make your decisions for you.